TERMS AND CONDITIONS



Booking & Payments

  • Booking will be accepted for reservation for at least minimum of 7 working days prior to the first check-in-date.

  • All bookings must be made on pre-payment basis.

  • Payments in Foreign currency must be accompanied by the original passport & tickets.

  • All rates are subject to a revision if there is a fluctuation in the currency rates.

  • All rates, terms & conditions are subject to change without notice.
  • There could be variation of policies for the booking/reservations made by the hotel management during the peak season/ trade fair/New Year/ Christmas Eve, Public holidays etc.

Mode of Payment

  • By Online Payment Gateway system through (American Express / Visa / Master Card / Discover / Diners Club).

  • By Debit Card verified by Master/ Visa / Maestro.

  • By Offline Credit Card Payment (American Express / Visa / Master Card / Discover / Diners Club).

  • By Cash / Cheque / Demand Draft.

  • By Bank Transfer (RTGS & NEFT).

  • In case of payment through credit/ debit card, the bank charges (3% extra) - would be levied over and above the total amount.

Cancellation Policy

To cancel the confirmed booking cancellation charges will apply


Refunds

  • Refunds will be made only in India in INR only as per RBI regulations.

  • Refunds (if any) for amendment and/or cancellation will be paid directly or by the preferred sales agent through whom you have forwarded the booking to us.

  • It would take at least 30 days to process the refunds and there is no refund payable for any un utilized services (eg.: meals/entrance fees/sightseeing etc.).